A focus on safety
In order to enable quick responses to incidents across around 2,200 km of road and 158 tunnels throughout the country, there are a total of nine traffic management and monitoring centers. The regional traffic management operators and tunnel monitoring stations provide the hubs for communicating and coordinating with local emergency response teams.
With the opening of the Vienna Inzersdorf traffic management center, a new organizational structure for ASINAG traffic management and monitoring has been introduced. The new structure is based around a clearly defined division of responsibilities, so that communication and coordination can proceed more quickly and efficiently. The goal is to ensure greater safety and quicker resolution of disruptions on the roads. In order to realize this goal, in future traffic management will be organized into regional and national coordinating divisions.
Two management levels for greater oversight
For regional management, there are now (in addition to Vienna Inzersdorf) nine management centers in:
- Graz Plabutsch
- Bruck an der Mur
- St Michael im Lungau
- St Jakob
These centers monitor, maintain and coordinate tunnels and open-air roads. If an incident occurs, this fact is transmitted from the region to the management center and a third party.
As the national traffic management center, Inzersdorf is ranked above the regional subsidiaries. The Inzersdorf center monitors the network 24 hours a day and constantly exchanges information. Large-scale route diversions in case of exceptional events such as natural catastrophes are coordinated by Vienna Inzersdorf. On a day-to-day basis, Inzersdorf also works with Ö3 to coordinate traffic news. Furthermore, Inzersdorf monitors any transregional special/heavy load transportation projects.
Monitor wall info point
In order to enable monitoring of 2,200 km of roads, data collected from around 4,900 cameras located throughout the road and tunnel network is displayed on a large wall of monitors at each center. Every camera can be individually controlled. Vienna Inzersdorf has the largest wall of monitors, comprising 32 screens.
The Service Director plays an essential role in information exchange and processing. The Service Director is based with the operators in Vienna Inzersdorf and acts as the information hub for internal and external coordination, especially if any incidents occur. In such cases, the Service Director notifies local traffic managers or response team directors. They also pass on information to partners such as traffic news broadcasters or emergency services. In case of crises, the Service Director alerts and coordinates with the ASFINAG crisis team.