Our staff ensures that you can get along safely on our roads around the clock on 365 days a year.
ASFINAG Service GmbH and ASFINAG Alpenstraßen GmbH are responsible for the proper running of the motorways and expressways. In their respective areas (ASFINAG Alpenstraßen GmbH for Tyrol and Vorarlberg, ASFINAG Service GmbH for all other federal provinces), the two companies are responsible for operational and electromechanical maintenance as well as for stock and traffic management. All structural and operational measures are aligned with our strategic goals, such as increasing customer satisfaction, ensuring the availability of routes, improving road safety, improving the standard of our services as well as profitability.
Working for your safety
We maintain a total of 2,199 kilometres of motorways and expressways. The company has a large area of responsibility, including:
Our employees work for your safety and a smooth traffic flow around the clock, 365 days a year. The nine monitoring centres of the ASFINAG network are primarily responsible for route control, incident management, monitoring the road ice warning equipment, supporting the winter road maintenance service as well as for the control, testing and maintenance of the electromechanical systems (lighting, emergency phones, tunnel radio etc.).
Hello and arrive, hello and live!
Your safety on our motorways and expressways is important to us. We want you to arrive at your destination safely. We invest a lot to make sure of this – it is our responsibility.
Our chat is open daily from 8 am to 5 pm. In the meantime, you can send us a request.
Safety en route with ASFINAG.
In this currently challenging situation due to corona virus, our Customer Service Center employees continue to be there for you. As this situation is new to us too and demands special solutions, we kindly asl you to call us only in important matters. This way, we can keep providing you the best service.
You can reach our Service Centre from all over the world by: