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Responsible management

The ASFINAG Group carries out its legal duties on the basis of a number of legal frameworks. To adhere to these legal frameworks, the company maintains a comprehensive and group-wide compliance management system to ensure responsible management.

Compliance management at ASFINAG

The basis of the compliance management system of the ASFINAG Group is the group-wide "Compliance" regulation. The compliance management system includes the following areas, among others:

  • Anti-corruption,
  • Labour law,
  • Operational environmental management,
  • Corporate governance,
  • Data protection and data security,
  • Issuer compliance,
  • Media transparency,
  • Tax law, and
  • Procurement and competition law.

The group compliance agent of the ASFINAG Group plays a central role within the compliance management system. This role is independent, and the agent is only bound by instructions from the management board, which is also his only direct reporting line. The compliance agent together with the group-wide compliance group coordinate the measures to prevent compliance breaches and to ensure that compliance is maintained; they are also responsible for monitoring the compliance regulation.

Lobbying guidelines and the law

At ASFINAG, lobbying is carried out in accordance with the legal requirements (especially the Lobbying- und Interessenvertretungs-Transparenz-Gesetz (lobbying and advocacy transparency law)) as well as company-internal provisions.

To promote transparency and professionalism, we have created our own "Verhaltenskodex für verantwortungsvolles Lobbying" (code of conduct for responsible lobbying). It describes the rules and principles governing the activities of the in-house lobbyists of the ASFINAG Group. ASFINAG also meets its obligation under § 7 of the Lobby-Gesetz (lobby act).

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Safety en route with ASFINAG.

In this currently challenging situation due to corona virus, our Customer Service Center employees continue to be there for you. As this situation is new to us too and demands special solutions, we kindly asl you to call us only in important matters. This way, we can keep providing you the best service.

You can reach our Service Centre 
from all over the world by
:

    • 0800 400 12 400 
      (free of charge from AT, DE)
    • *200
      (From the AT mobile network)
    • +43 1 955 1266 
      (from all over the world)
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