Cooperation with emergency organisations
Perfect teamwork guarantees that operations on the main road network run smoothly. Only if everyone involved acts in a coordinated way is it possible to provide help quickly and to prevent after-effects such as congestion as much as possible. One of the reasons the Traffic Managers are so successful is their close cooperation with the emergency services and the six ASFINAG motorway maintenance centres in Vienna and the surrounding area. People's trust in the professionalism of the Traffic Managers, as well as the division of labour, are an advantage: The Traffic Managers are the first responders, the emergency services are the specialist teams and the motorway maintenance centres are responsible for the routes and therefore lead the operation.
Cutting-edge emergency vehicles for mobile information
The Traffic Managers’ service vehicles are easy to recognise and fitted with the latest technology. Standardised info displays (“Achtung Unfall” / “caution, accident” or “Rettungsgasse bilden” / “form emergency lane”) as well as individualised info displays (e.g. alternative routes) can be communicated to the drivers directly on site. The Traffic Managers’ service vehicles are of course also in touch with the ASFINAG traffic management centre in Vienna Inzersdorf. 360-degree cameras in the vehicles can send live images to the traffic management centres of areas not covered by the static traffic cameras. This means that if something does happen, everyone can act quickly.