Traffic Managers
Less congestion, more safety
Smooth traffic, safety, information - that's what the ASFINAG Traffic Managers stand for. They have become an integral part of the traffic on the motorways and expressways in the greater Vienna area. The Traffic Managers’ aim: Prevent accidents and congestion.
The Traffic Managers manage traffic where it's needed: On the roads in the inner-city transport hub. Vienna's urban motorways are the busiest roads in Austria. Every day, more than 200,000 vehicles are on the road in the greater Vienna area. Even a minor incident such as a broken down car can have a big impact in this busy traffic area.
Since mid-April 2018, traffic managers are also on the highways around Linz and the surrounding area. At 100,000 vehicles a day they help to keep traffic in flow.
| Vienna | Linz |
| Task force of 16 | Task force of 12 |
| 180-kilometre area in Vienna and surroundings |
120-kilometre area in Linz and surroundings |
| At work 24 / 7 | |
To keep the traffic moving, it is important to provide road users with information about obstructions/diversions as quickly as possible. Breakdown assistance is also the responsibility of the Traffic Managers. Every day, they deal with up to seven breakdowns. The length of time roads are completely blocked has been reduced by 22 percent thanks to the Traffic Managers.
Cooperation with emergency organisations
Perfect teamwork guarantees that operations on the main road network run smoothly. Only if everyone involved acts in a coordinated way is it possible to provide help quickly and to prevent after-effects such as congestion as much as possible. One of the reasons the Traffic Managers are so successful is their close cooperation with the emergency services and the six ASFINAG motorway maintenance centres in Vienna and the surrounding area. People's trust in the professionalism of the Traffic Managers, as well as the division of labour, are an advantage: The Traffic Managers are the first responders, the emergency services are the specialist teams and the motorway maintenance centres are responsible for the routes and therefore lead the operation.
Cutting-edge emergency vehicles for mobile information
The Traffic Managers’ service vehicles are easy to recognise and fitted with the latest technology. Standardised info displays (“Achtung Unfall” / “caution, accident” or “Rettungsgasse bilden” / “form emergency lane”) as well as individualised info displays (e.g. alternative routes) can be communicated to the drivers directly on site. The Traffic Managers’ service vehicles are of course also in touch with the ASFINAG traffic management centre in Vienna Inzersdorf. This means that if something does happen, everyone can act quickly.