Our pledge to you:
you can rely on us
We are your reliable partner on Austria's motorways and expressways. ASFINAG was founded in 1982 and is a federal agency. Our responsibilities: we plan, finance, build, maintain, operate and collect toll for 2,200 kilometres of motorways and expressways.
Since 1997 we have had so-called usufruct rights to the plots of land, though they continue to be the property of the federal government. This entitles us to collect tolls and usage fees that finance our work. In plain language, this means we do not receive subsidies from the national budget. We directly invest the toll revenue back into the infrastructure – for even more safety. By using new technologies and innovations, we want to make Austria's motorways and expressways the safest in Europe.
Our mission and vision
More than 100 specific activities ensure that we achieve our goals: a healthy economic foundation, happy customers, a high level of productivity and motivated staff.
We as ASFINAG are a customer-financed, commercial operator and builder of motorways and expressways. We provide our customers with a safe and well-serviced road network – this includes simple and user-friendly toll systems, low levels of congestion and a traffic network that meets current requirements. We ensure this through economic, ecological and social responsibility, and strengthen Austria as a business location.
We are one of the leading motorway operators in Europe. To provide the best possible infrastructure, we focus on:
- Availability (i.e. a well-developed network with sufficient capacities and as few traffic obstructions as possible)
- Traffic management
- Traffic information
- Road safety
- Technological innovations
We think outside the box, we operate internationally and we have close links with public transport.
| Finances | We balance revenue and expenditures with the aim of economic independence. |
| Customers | Increasing customer satisfaction through a safe and always accessible network, user-friendly toll systems, traffic information and links to public transport. |
| Processes | Increasing productivity through reducing interfaces, optimising processes and the use of technological innovations. |
| Employees | Our employees are well qualified and motivated. We foster a corporate culture based on trust, communication and appreciation. |
We all share the responsibility for ASFINAG – we create a corporate culture that provides a good working atmosphere for all. Our management principles ensure that we have a shared understanding of good leadership. This is how we continue to develop our corporate culture – with the aim of providing you, our customers, with the highest possible quality and safety.
08.06.2020 (PDF, 358.1 kB)