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Our pledge to you:
you can rely on us

We are your reliable partner on Austria's motorways and expressways. ASFINAG was founded in 1982 and is a federal agency. Our responsibilities: we plan, finance, build, maintain, operate and collect toll for 2,200 kilometres of motorways and expressways.

Since 1997 we have had so-called usufruct rights to the plots of land, though they continue to be the property of the federal government. This entitles us to collect tolls and usage fees that finance our work. In plain language, this means we do not receive subsidies from the national budget. We directly invest the toll revenue back into the infrastructure – for even more safety. By using new technologies and innovations, we want to make Austria's motorways and expressways the safest in Europe.

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Our mission and vision

More than 100 specific activities ensure that we achieve our goals: a healthy economic foundation, happy customers, a high level of productivity and motivated staff.

Our mission: Reliability on all routes

We as ASFINAG are a customer-financed, commercial operator and builder of motorways and expressways. We provide our customers with a safe and well-serviced road network – this includes simple and user-friendly toll systems, low levels of congestion and a traffic network that meets current requirements. We ensure this through economic, ecological and social responsibility, and strengthen Austria as a business location.

Our vision: The best quality services

We are one of the leading motorway operators in Europe. To provide the best possible infrastructure, we focus on:

  • Availability (i.e. a well-developed network with sufficient capacities and as few traffic obstructions as possible)
  • Traffic management
  • Traffic information
  • Road safety
  • Technological innovations

We think outside the box, we operate internationally and we have close links with public transport.

Our strategies
Finances We balance revenue and expenditures with the aim of economic independence.
Customers Increasing customer satisfaction through a safe and always accessible network, user-friendly toll systems, traffic information and links to public transport.
Processes Increasing productivity through reducing interfaces, optimising processes and the use of technological innovations.
Employees Our employees are well qualified and motivated. We foster a corporate culture based on trust, communication and appreciation.
Our guiding principles

We all share the responsibility for ASFINAG – we create a corporate culture that provides a good working atmosphere for all. Our management principles ensure that we have a shared understanding of good leadership. This is how we continue to develop our corporate culture – with the aim of providing you, our customers, with the highest possible quality and safety.

Downloads
Satzung der Autobahnen- und Schnellstraßen Finanzierungs-Aktiengesellschaft

08.06.2020 (PDF, 358.1 kB)

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Safety en route with ASFINAG.
You can reach our Service Centre
from all over the world by
:

    • 0800 400 12 400
      (free of charge from AT, DE)
    • *200
      (From the AT mobile network)
    • +43 1 955 1266
      (from all over the world)
    • info@asfinag.at
Main topics
  • Toll sticker
  • Route and digital section toll
  • GO Box for HGV and bus
  • Tolling regulation
Road Safety
  • Resting
  • Tunnel safety
  • Being safe on the road
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More websites
  • www.go-maut.at
  • www.commercialservices.at
  • www.asfinag.net
  • www.asfinag.at/app
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ASFINAG | Autobahnen- und Schnellstraßen-Finanzierungs-Aktiengesellschaft
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Safety en route with ASFINAG.

In this currently challenging situation due to corona virus, our Customer Service Center employees continue to be there for you. As this situation is new to us too and demands special solutions, we kindly asl you to call us only in important matters. This way, we can keep providing you the best service.

You can reach our Service Centre 
from all over the world by
:

    • 0800 400 12 400 
      (free of charge from AT, DE)
    • *200
      (From the AT mobile network)
    • +43 1 955 1266 
      (from all over the world)
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